All items you purchase will be shipped straight to the address you give to us in the information provides through your paypal shippment. If you later need to change this – of you found a mistake, please send us an email through the contact information form!
Shipping for all orders is:
2,95.- if you only order CD products, via DHL
4.95.- if your order contains a vinyl record, via DHL
We are sorry, but the packaging costs to provide you a save delivery of your vinyl record are higher that those for a regular CD envelope.
If you want a secured shippment – please add “secured shippment” to your order – and for 9.95.- extra you can order a secured shipment upgrade.
Please note: you only need to chose this in one of your products you order – the whole package will be mailed to you with an international tracking number and delivered to you as a write in letter!
In case you have to return an order, please get in contact with us throught the contact page on this webshop and we will get in touch with you, on how to handle this.
We will secure that you will be able to return your products within 4 weeks from the day of purchase – even if the paypal payment return policy ran out. We won’t let our fans down.
International shippment can take up to 30 days due to intl. taxation and customs regulations – we kindly ask you to understand that this is absolutely out of our control.
We will deliver an packaging slip with the order and include a legal invoice on the outside of the package – so customs will be able to look at your purchase without necessarily opening the package, but we cannot take responibility if they do – and/or damage your order – we will though exchange it of course – our fans should expect flawless products from our hands.
Thank you for your support of independent music – and for supporting Randolph’s Grin!